System Analysis Manager
Duties & Responsibilities
- Manage System Analysis Team which includes Quality Analysts, System Analysts, UI/UX Analyst.
- Prepare SOP, checklist, and guidelines for the team members according to respective role.
- Identify system requirements, develop processing procedures and system modifications to meet these specifications.
- Creating system guidelines, SOP, and manuals for the organization.
- Coordinate with other managers and users to identify systems problems; assess severity of the issues and prioritize responses as appropriate.
- Drafts informational materials and graphics to explain system flows and logic details to managers and users.
- Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval.
- Examine and evaluate current systems, liaise with users to track additional requirements and features.
- Document interfaces between new and legacy systems.
- Collaborate with Business team and developers to resolve issues and produce new features.
- Prepares specifications and documents for programmers.
- Validate changes by testing programs.
- Lead the QAs in performing distinct types of tests (unit, integration, UAT etc.
- ) and collaborates with programmers to resolve issues and errors.
- Support application teams with data migration/synchronization, database designs, loading, optimization, modifying and updating data.
- Ensure deadlines and budget requirements are met.
- Stay up to date with current technologies and technical developments.
- Troubleshooting technical issues.
- Maintaining and upgrading existing systems as required.
- Configure, monitor and maintain servers and databases.
- Setting up cybersecurity measures, handling of private data ethically, esp.
- financial ones.
Requirements
- Bachelor Degree holder in Computer Science, IT or a relevant field.
- (other degree holders with relevant job experience is also acceptable).
- Familiarity with programming languages like PHP and Python.
- Agile project management skills (having Scrum Master experience is a plus).
- Proven work experience as a system analyst.
- Hands on experience with software development and documentation.
- Solid knowledge of business information systems.
- Knowledge in database design (ERD), theories, DBMS and queries (SQL).
- Knowledge of data modelling and data visualization tools.
- Ability to organize and manage multiple priorities for maximum delivery result.
- Ability to work under pressure and to tight deadlines.
- Good project management skills with high attention to detail and analytical skills.
- Ability to explain technical details.
- Extensive knowledge of computer systems and programming.
- Excellent verbal and written communication skills (English, Myanmar).
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills with strong critical thinking ability.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or able to quickly learn systems and software used by the organization.