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System Analyst
Duties & Responsibilities
  • Bridging between business users and tech developers by coordinating between the two teams and translating business requirements into technical specs.
  • Writing the business requirement document, capturing the needs of users from all levels ranging from working teams, middle managements, to higher management.
  • Interpreting the business requirements into the system requirement specification, which will give developers with clear understanding of user needs.
  • This includes breaking down the requirements into the various system use-cases, describing the logics into more in-depth details for technical implementation, and explicitly stating the possible exceptional and alternative scenarios.
  • Facilitating and leading the requirement discussion meetings with users, as well as with the technical teams.
  • Analyze the company’s operational, financial data and the other performance related data using statistical techniques and provide the reports as requested by management.
  • Support the development of new products and new workflow processes of the company by creating surveys, providing clear instructions to the relevant staffs to carry out properly.
  • Study the current practices of the company and define new improvement opportunities to make more efficient.
  • Collaborate with Business team and developers to resolve issues and produce new features.
  • Prepares specifications and documents for programmers.
  • Validate changes by testing programs.
  • Support the QAs in performing distinct types of tests (unit, integration, UAT etc…) and collaborates with programmers to resolve issues and errors.
  • Support application teams with data migration/synchronization, database designs, loading, optimization, modifying and updating data.
  • Stay up-to-date with current technologies and technical developments.
  • Troubleshooting technical issues.
  • Maintaining and upgrading existing systems as required.
  • Configure, monitor and maintain servers and databases.
  • Setting up cybersecurity measures, ethically handling private data, esp financial ones.
Requirements
  • Bachelor Degree holder in Computer Science, IT or a relevant field.
  • ​(other degree holders with relevant job experience is also acceptable).
  • Familiarity with programming languages like PHP and Python.
  • Proven work experience as a system analyst.
  • Hands on experience with software development and documentation.
  • Solid knowledge of business information systems.
  • Knowledge in database design (ERD), theories, DBMS and queries (SQL).
  • Knowledge of data modelling and data visualization tools.
  • Ability to organize and manage multiple priorities for maximum delivery result.
  • Ability to work under pressure and to tight deadlines.
  • Good project management skills with high attention to detail and analytical skills.
  • Ability to explain technical details.
  • Extensive knowledge of computer systems and programming.
  • Excellent verbal and written communication skills (English, Myanmar).
  • Excellent interpersonal skills with a proven ability to collaborate with a team.
  • Excellent analytical and problem-solving skills with strong critical thinking ability.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • Proficient with or able to quickly learn systems and software used by the organization.
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Hana Microfinance