Duties & Responsibilities

• Work closely with team members (developers, product owners, project managers) to test and deliver high quality defect-free software products.
• Create detailed, comprehensive and well-structured test plans and test cases, acceptance criteria.
• Monitoring and tracking all issues, errors, bugs, track product defects and make sure to close the issues according to the service level agreement (SLA).
• Documenting and reporting the product quality levels.
• Perform web and mobile application testing, performance testing and load & stress testing.
• Assurance of data accuracy and consistency.
• Perform data patching if required.
• Developing and implementing the automation scripts for inspection.
• Communicating with other team members to solve problems.
• Communicate clearly and effectively across all levels.
• Work closely with the development team and business transformation team to improve existing products.
• Work with cross-functional teams throughout the software developer life cycle.
• Reporting issues to line manager in a proactive manner.
• Stay up-to-date with new testing tools and test strategies.
• Provide training to quality assurance team members.

Requirements

• Bachelor’s degree from an accredited university in HR, Business, or Relevant Subjects is a must.
• Master’s Degree (MBA) would be a plus.
• Experience of working as L&D Manager, Training Manager, or other relevant positions in medium size organization.
• Expert in Training Needs Analysis (TNA), Individual Development Plan (IDP), and Succession Planning.
• Expert in adult learning theories and practices is a must.
• Expert in Performance Management (PM) would be a plus.
• Expert with effective learning and development methods.
• Experience in Internship Program, and Management Trainee Program development.
• Experience in LMS and Digital Learning Platforms.
• Strong communication and negotiation skills, with good ability to build relations with stakeholders.
• Excellent skills in MS office – Excel, word, ppt.
• Advanced level in English proficiency.